Your Next Customer
Won't Be Human

Are you ready?

Right now, AI agents are evaluating your business. ChatGPT, Claude, and Gemini are reading your website, scoring your products, and making recommendations — without you knowing.

Find out what they're saying about you.

Machine Customers: The Evolution Has Begun by Katja Forbes
Katja Forbes

Katja Forbes

Author & CX Evolutionist

Most websites were built for humans. Beautiful design. Compelling copy. Perfect for people.

But AI agents can't see your beautiful images. They can't be persuaded by your brand story. And if they can't read your site, they'll recommend your competitor instead.

Get Your Free AI Readiness Assessment:

Complimentary for CEO Institute attendees — a $2,000 value

Your personalised report includes:

1

Your Machine Customer Readiness Score

How well do AI agents understand your business?

2

Four Critical Diagnostics

  • • Machine Customer Readiness Score (0-100) across ChatGPT, Gemini, and Claude
  • • Four-part breakdown: Agent Psychology, Discoverability, Commerce Readiness, External Authority
  • • Prioritised action plan showing which fixes deliver the biggest impact
3

Your Priority Action Plan

Ranked fixes with estimated impact — so you know what to tackle first

Developer-Ready Code

Copy-paste solutions for your technical team

About This Assessment for The CEO Institute

Katja Forbes

Katja Forbes

Author of “Machine Customers: The Evolution Has Begun” and expert in machine customer experience

Machine Customers: The Evolution Has Begun by Katja Forbes

In partnership with Geoff Gibbins, founder of the Reconnix Machine Customer Readiness Platform.